24/7 SupportWhy SpicsoftCustomer StoriesCompany Talk to an IT Expert
Pharmaceutical

Modernizing Server, Storage and Microsoft Infrastructure for a Pharmaceutical Business

Aging servers and storage replaced with a resilient platform, migrated to Microsoft 365 and protected with recovery that was tested before go-live.

PharmaceuticalCustomer story
The challenge

Out-of-warranty servers, storage near capacity and an on-premise mail system were carrying quality and business systems that could not afford downtime.

What Spicsoft did
  • Assessment of every workload, dependency and recovery requirement
  • New virtualized server and storage platform with capacity headroom
  • Migration to Microsoft 365 with identity and email security
  • Isolated backups and a documented, tested disaster recovery plan
  • Ongoing administration and 24/7 support
How it was delivered

Six phases. No stopped science.

  1. 1
    Weeks 1–2

    Assess

    We inventory every system the science and the business depend on—lab instruments, quality and ERP platforms, file shares, mail, identities—and map dependencies, data flows and recovery requirements.

    • Application & data inventory
    • Risk and compliance gap review
    • Recovery objectives agreed
  2. 2
    Weeks 3–4

    Design

    A right-sized platform: new virtualized servers and storage with headroom, a secured segmented network, Microsoft 365 with Entra identity and Defender, and isolated cloud backup. Every control mapped to a compliance requirement.

    • Infrastructure & storage design
    • Network segmentation & firewall policy
    • Identity, MFA and access model
  3. 3
    Weeks 5–8

    Build

    Hardware staged and configured in parallel with the tenant build—so nothing is switched off until its replacement is proven. Endpoints standardized with Intune; SharePoint structured for controlled documents.

    • Server, storage & network build
    • Microsoft 365 tenant hardening
    • Endpoint standard & device rollout
  4. 4
    Weeks 9–10

    Migrate

    Workloads and mail move in tested waves with rollback ready: file shares to SharePoint/OneDrive, mail to Exchange Online, business systems to the new platform—validated with the people who use them.

    • Wave-based migration with rollback
    • User validation per department
    • Cutover outside production hours
  5. 5
    Weeks 11–12

    Protect

    Layered protection goes live and is proven: perimeter, network, endpoint and email defenses; isolated backups of servers and Microsoft 365; a documented restore test with timings you can show an auditor.

    • Managed detection & response
    • Isolated backup + restore test
    • Policies, training and audit pack
  6. 6
    Ongoing

    Operate

    24/7 monitoring, administration and support under one agreement—with local engineers on site when needed, a named team who knows the environment, and quarterly reviews. Copilot and secure AI assistants introduced on governed data.

    • 24/7 monitoring & support
    • Quarterly reviews and roadmap
    • Copilot / AI enablement
The result

[Insert measured outcome — e.g., migration completed with zero unplanned downtime. Do not publish until verified with the customer.]

[ — ]Outcome metric 1Insert verified figure
[ — ]Outcome metric 2Insert verified figure
[ — ]Outcome metric 3Insert verified figure
[ — ]Outcome metric 4Insert verified figure
One Partner. Every Technology. Every Location. Around the Clock.

Let's Build a Better Technology Environment.

SecureConnectedSupported24/7